EFFECTIVE 21 OCTOBER 2026
Privacy policy
What the app stores
LinkMilo stores merchant-provided business contact details, panel configuration, translations, publication history, store subscription facts and administrator sessions. Public business contacts may identify people and appear in storefront source. Administrator access and refresh tokens are encrypted at rest.
Customer browsing
The storefront panel does not collect customer identities, messages, orders, page history or click analytics. It adds no cookies, local storage, tracking pixels or external SDKs. A customer chooses whether to open a store page, calling app or email client. LinkMilo receives neither the call nor the email.
Processors and access
Shopify provides installation, authentication, billing and theme rendering. DigitalOcean hosts the application and PostgreSQL database. Data may be processed in the United States. We do not sell personal data or use it for advertising. Only authorized store administrators may access their store’s drafts, backups and subscription details.
Retention and deletion
Uninstallation removes sessions and stops publishing and reconciliation. Store configuration, drafts, publication history and billing facts are deleted when the verified uninstall event is processed. Privacy webhooks are authenticated without retaining customer payloads. Minimal webhook receipts are retained for up to 30 days and deletion markers for up to 35 days to prevent restoration of deleted records. Any operational backups are limited to 30 days and deletion markers are reapplied before restoring service.
Your controls
Merchants can edit or delete unused links, archive or remove panels, export their own content without a paid subscription, cancel automatic renewal, or uninstall the app. Request data access or deletion through the support email above. We verify requests before disclosing or deleting store information. Depending on applicable law, you may also request correction or restriction of processing, or complain to your local data protection authority.
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